Privacy Policy

Last Updated: 16-April-2025

1. Introduction

Welcome to G-Mall We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (G-Mall App) and services.

By using the GMall App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the app.

2. Information We Collect

We collect the following types of information:

A. Personal Information

  • Name, email, phone number, shipping/billing address
  • Payment details (processed securely via third-party payment gateways like Google Pay, PayPal, Apple Pay, etc.)
  • Account credentials (if you register)

B. Non-Personal Information

  • Device information (model, OS version, unique device ID)
  • App usage data (pages visited, time spent, interactions)
  • Location data (if enabled, for delivery & personalized offers)
  • Cookies & analytics data (Google Analytics, Firebase)

C. Third-Party Data

  • Social media logins (Google, Facebook)
  • Advertising IDs (Google AdMob for personalized ads)

3. How We Use Your Information

We use your data to:

  • Process orders & deliver products
  • Improve app performance & user experience
  • Send promotional offers (opt-out available)
  • Prevent fraud & ensure security
  • Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your data. We may share it with:

  • Sellers/Vendors (for order fulfillment)
  • Payment Processors (secure transactions)
  • Logistics Partners (delivery updates)
  • Legal Authorities (if required by law)

5. Data Security

We implement:

  • Encryption (SSL/TLS) for transactions
  • Secure servers & access controls
  • Regular security audits

6. User Rights & Choices

You can:

  • Access, correct, or delete your data
  • Opt out of marketing emails
  • Disable location/camera access in device settings
  • Request data portability (under GDPR/CCPA)

To exercise these rights, contact us at: [Your Support Email]

7. Google Compliance

  • We adhere to Google Play’s Developer Policies (including data safety requirements).
  • We use Google’s Advertising ID responsibly (users can reset it via device settings).
  • We comply with Children’s Online Privacy Protection Act (COPPA) – our app is not for users under 13.

8. Third-Party Services

Our app may link to:

  • Google Maps (for delivery tracking)
  • Facebook/Google Login (authentication)
  • Analytics tools (Google Analytics, Firebase)

These services have their own privacy policies.

9. Policy Updates

We may update this policy periodically. Check the "Last Updated" date for changes. Continued use of the app means acceptance of revisions.

10. Contact Us

For questions or requests, contact:

Email: info@gmall.sa

Address: info@gmall.sa

6472 King Abdullah - Al Mazruiyah Dist.

Dammam 32414 - 5385

Kingdom of Saudi Arabia